JOB VACANCY at a reputable Hospitality Company based in Lagos.

A reputable hospitality company based in Lagos is in need of qualified persons to fill the following positions:

Head of Operations

Job Description

• Reviews daily operations, interprets, and utilizes the information abstracted from reports
• Keeps informed of industry innovations, and advances in product research, food and recreational technology
• Initiates production planning of a short term nature, coordinates and directs departmental heads in generating forecasts , productivity analysis and manpower requirements
• Establishes policy, formulates capital, operational and cash budgets for long range sales goals.  Defines product requirements and ratifies long range sales goals
• Acts as the representative of the hotel to the community and governmental bodies
• Ratifies the marketing plans  that promote the hotel’s long and short range goals
• Supervises employees through departmental heads, develops standards of quality, efficiency and productivity through each unit/department heads
• Maintains  a high level of quality in product and service through observations, review of service standards and monitoring of customer comments

Qualifications and qualities required

• Vast experience in hotel operations is highly desirable
• Proven organizational skills for directing a business entity with substantial number of employees
• Excellent communication and leadership skills
• Strong analytical skills and ability to offer creative and practical solutions to difficult problems
• Ability to channel, synthesize, refine others’ ideas as well as to originate and implement one’s own ideas
• Minimum of a degree in social or management sciences with hotel or hospitality certifications
• Minimum of 7-8 years working experience in hospitality industry
• Master’s degree is an added advantage
• Applicants should not more than 40years in age

Business Development & Marketing Executives

Job Description

• Drive the sales and marketing activities of the hotel rooms, halls and other products and services of the company
• Develop daily/weekly marketing sales plan to drive revenue generation for the hotel products and services
• Build a stable revenue base and ensure high levels of repeat business through strong customer relationships and retention
• Actively convert customer inquiries into confirmed sales to develop future and repeat business contributing to the profitability
• Generate events, business from warm business leads and where possible, new business contacts through attending face to face sales meetings in order to build lasting relationships
• Development and implementation of sales, marketing campaigns and client entertainment
• Identify and pursue new business, sales opportunities both by use of the company data, networking, B2B opportunities
• Prepare and submit proposals to obtain and bid for major new clients
• Analyze and research potential business growth and opportunities from current and existing clients to create prospect list for targeting

Qualification/Experience

• BSc or HND in social or management sciences with 3-5years working experience in proactive sales, hotels or hospitality industry

Knowledge/skills

• Outstanding customer service,
• Complaints and conflicts resolution skills
• Previous perfect event management skills

Key attributes

• Good personal presentation and professionalism
• Good organizational skills
• Strong administrative skills
• Good verbal and written communication skills
• Confident presentation skills
• Ability to work under pressure and respond to targets
• Ability to use initiative to work alone or within a team

Legal & HR Assistant

Job Description

• Represent company in court in respect litigations arising from operational and labor contractual issues
• Providing legal advice in operational and contractual matters
• Ensure company’s compliance to statutory and regulatory matters
• Drafting of relevant contractual agreements and correspondences
• Attend to other company‘s legal matters as required by the management

Qualifications & Experience

• Minimum of LLB (Law) with at least 3-5 years working experience in a law firm

Method of Application:

• Qualified applicants should forward their CVs with position applied for as the subject of the email to hospitalityplan01@yahoo.co.uk